Refund and Returns Policy

Overview

As our instructors are already providing sample videos to check the what it includes in the whole course. Somehow if any user change the mind then he/she apply for a refund.

Refunds

Thank you for buying a course with us . We want to make sure that our customers have an exceptional learning experience online. As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a course on the mentoak.com you agree to our Privacy Policy, Terms of Use and the conditions covered below.

Cancellation & Refunds: Online Training

We understand that you can change your mind. We know that some of our courses might not be 100% relevant to you in your current need. That is why we give you the freedom to ask for a partial refund of your course fee within 24 hours of course activation. If the cancellation requested by the customer within 24 hours of subscribing, 80% of course fee paid will be refunded.

Refunds: Duplicate payment

Refund of the duplicate payment made by the customer will be processed via same source (original method of payment) within 7 to 21 working days after intimation by the customer.

Note: All refunds will be processed within 15 days of approval and validation of refund request.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at team@mentoak.com for questions related to refunds and returns.